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Answers to your questions

What payment methods are accepted?

You can pay for your purchases by credit card (Visa, Mastercard, American Express). We make sure your transactions are secure and easy.

Do you ship internationally?

Yes, we deliver our products worldwide. Whether you are in Paris, New York or Tokyo, you can order our wine accessories and always with free delivery.

Can I cancel my order or return a product?

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that if your order has already been shipped, cancellation will no longer be possible.

However, if you are not completely satisfied with your purchase, you can return it to us within 15 days of receipt for a full refund. The products must be in their original condition and return costs are the responsibility of the customer.

Tracking control ?

Dès que votre commande est expédiée, vous recevrez un e-mail de confirmation contenant un numéro de suivi. Vous pourrez ainsi suivre facilement l'acheminement de votre colis jusqu'à votre porte.

How to contact customer service?

We are here to help you ! If you have any questions, concerns or need assistance, please do not hesitate to contact us via our contact form on the website or by sending an email to contact@vinexpert.fr .

Our team will be happy to help you as soon as possible.

About us

Two brothers from the wine world, our brand emanates from the deep love we have for this drink so emblematic of our country. VinExpert embodies the alliance between French expertise and passion for wine. From elegant carafes to sophisticated displays, each product is carefully chosen to enhance your tasting experience. Join us for an exceptional wine experience, where the beauty and quality of the products merge to form one.